Lab Engineer – Desktop, IOS, Linux, Remedy, Empower – On-site Stevenage

Stevenage, Hertfordshire
MRP Technology Ltd

Lab Engineer – Desktop, IOS, Linux, Remedy, Empower – On-site Stevenage, UK

A large global organisation are in search of a Lab Engineer to provide PC Workstation, laptop and printer hardware support for laboratory related hardware and software. Providing high level operating system, network and application software support to monitored SLA’s, across a lab/pharmaceutical environment.

This will be an initial 12 month+ contract with the opportunity for multiple extensions.

This position will be based on-site in Stevenage.

Key Skills/Responsibilities:

Solid experience working with recent and latest OS platforms (Linux,IOS)
Manage hardware inventory Laptops and Desktop Systems
Troubleshoot and repair hardware/software issues
Configure, install, patch compile and manage licenses for PCs within laboratories
Work with external vendors and organisation owners to resolve problems with lab systems
Ensure network and backup needs of end users are being met related to lab PC connectivity
Decommissioning
Proven experience building, replacing and researching Win10
Use of Remedy Service Request for incident management
Proficient in Microsoft Office Tools such as Excel, Word and Teamsite for tracking and reporting purposes
Previous exposure to laboratory instrumentation such as Chromatography Data Systems, Mass Spec and Empower a plus

Lab Engineer – Desktop, IOS, Linux, Remedy, Empower – On-site Stevenage, UK