Junior Desktop Engineer

Ellistown, Leicestershire
Antalis

Are you someone with a passion for technology and a desire to build a career in IT?

As a Junior Desktop Engineer, you will support the IT department by assisting with end-user technology needs and gain hands-on experience by providing exceptional IT support to our employees. You’ll be responsible for troubleshooting, maintaining, and optimising our desktop infrastructure, ensuring seamless operations and user satisfaction.

About the Role

• Assist with providing IT support and guidance to end users under the supervision of experienced team members.
• Help maintain IT documentation, including step-by-step guides and knowledge base articles.
• Learn how to manage IT assets, including device setup, basic troubleshooting, and routine checks.
• Support safe disposal of IT equipment according to company policy and environmental regulations.
• Monitor and update support tickets on the IT helpdesk system, escalating issues where necessary.

Company Benefits

• Competitive bonus structure
• Opportunities for professional growth and development
• A supportive and collaborative work environment
• The chance to work with industry-leading products and solutions
• Company contributory pension and life assurance schemes
• Flexible buy/sell holiday scheme
• Eye care vouchers
• Cycle to Work Scheme
• Fiat discount offer
• Free Parking Provided

Essential Skills

• Basic understanding of Microsoft-based operating systems, Active Directory, and Office 365 services.
• Good problem-solving ability and logical thinking.
• Excellent communication skills, both verbal and written, to effectively interact with users at all levels.
• Willingness to learn about IT security and compliance processes.
• Passion for Technology and genuine enthusiasm for a career in IT Support.

Ready to kickstart your IT career? Join us as a Junior Desktop Engineer today!

About Us

Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration and a set of core values that help us deliver the customer experience which we pride ourselves on.

We are known for innovation, expertise, and service; the skill and quality of our teams are our main assets when it comes to winning our customers’ trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance.

This is a great chance to join a developing business with big ambitions and have a significant impact. With future career opportunities as you and the business grow.