Customer Service & Admin Coordinator NEW

Thelwall, Warrington
Jobwise Ltd

Are you organised, reliable, and looking for an admin role based in Warrington?
We’re recruiting a Customer Service & Admin Coordinator – Automotive Repairs to join a well-established business providing automotive parts repairs for vehicles. This is a friendly, fast-paced environment where full training is provided, and there’s a clear path from temp-to-perm employment.

What will you be doing as a Customer Service & Admin Coordinator?

• Taking customers contact information, address details, and current location to access their account
• Asking customers a series of questions to understand what repair is needed and how the damage occurred
• Booking jobs for engineers via email or the online system
• Checking engineers availability and assigning repairs where possible
• Directing customers to the nearest walk-in store if engineers diaries are full
• Noting and updating the system of any changes or cancellations to appointments
• Liaising with other departments about jobs you’ve built
• Processing emails, checking appointments, and maintaining an online filing system
• Supporting the dispatch team and performing general administrative duties

We would LOVE to hear from you if you have the following skills and experience:

• Previous administrative experience is essential
• Comfortable using IT systems
• Good communication skills
• Educated to GCSE level or equivalent
• Attention to detail and accuracy
• Able to work in a fast-paced environment
• Team player and reliable
• Contact centre experience is preferred but not essential

What will you get in return for your work as a Customer Service & Admin Coordinator?

• 12.71 per hour, paid weekly
• Monday to Friday, 8:30am – 5:30pm (40 hours per week)
• Free onsite car parking
• Full training provided, including shadowing colleagues
• Temp-to-perm route with permanent benefits, including discounted gym membership, retail, and supermarket offers

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven’t been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.